. I should have checked on this a bit better. If there was a state then the state must also be reinstalled. Hi Jess, We respect your feedback and we understand how the price may be a concern. Personal data had transferred but not numbers carry forward, last years refund applied to estimated tax. And, other users in the community are having the same issue, and no, it is not a printer issue. If you have your numbers and the form is handled in the version, it will do it.
I highly recommend that you reach out to our support team before continuing, as overrides in TurboTax will void the Accuracy Guarantee. This year it started off exactly the same however the program must be updated before you can even start it the first time. Apparently Intuit was in such a rush to get the software out the door that they haven't even finished it yet. That is ok with me as the same familiarity in functionality makes this an easy exercise when I am doing my taxes. As a result, it is offered without a free state preparation, and those needing state preparation will need to pay an additional fee. TurboTax is tailored to your unique situation it will search for the deductions and credits you deserve, so you're confident you'll get your maximum refund.
Know that I will be passing on this feedback to our customer experience teams. Finish your return status faster Once you complete your federal taxes, we may transfer your information to the statement of your state to help you quickly and easily finish. I did a check on my return. In the meantime, our TurboTax website offers a free tax estimator called TaxCaster. So, I will now build a dual bootable system so I can use Turbo Tax on Sierra and my old heritage stuff on El Capitan.
I am always cautious in that respect and wait to file several weeks into tax season to wait for a good portion of updates and bugs are worked out. Took over an hour to figure out a work around. I had no issues with installing, updating although you still have to do the manual update to Revision 9 and using the program. I will likely request a return and refund on this if the techs cannot get me started very soon 24-48 hours. The tech helped me do that.
I understand that you did not have the best support experience and that you have already filed. Installing an update makes all program activity indicators vanish, but if you mistakenly try to launch TurboTax again, it silently aborts the install and makes you re-download and re-install the update. They did another update so then the review showed no errors in the return and I e-filed. Hi there, I can understand how confusing it must have been to open up TurboTax desktop and find a completely different experience! Last year, Intuit was pretty sloppy with providing a history log of the updates and stopped updating the history log list on their website at one point prior to the April deadline, even though there were several updates that occurred afterwards. I was still running El Capitan because of issues with some programs that won't run on anything beyond El Capitan.
There was no download button available to download the state taxes. Deluxe will do the vast majority of taxpayer's returns even quite complicated ones. Turbotax does some shady marketing making it appear you need a higher and more expensive version. We also have a community with many tax professional who would be happy to take a look at this. If the version you need has the forms it handles it.
They might have offshored their development :. So I started preparing my return. Fees apply Get the green light to present Be sure your taxes are done right. Then I was to print the return and mail it. If you see Pending, wait a few seconds and then refresh the page. Intuit has an issue with all of their products for a Mac with this operating system - regardless of the fact that the box says that it work with it. Hi there, I am glad to hear that the recent patch resolved your issue! All I really could do is some charitable contributions but not much else.
I also like the ability to go between the interview and the actual forms because i can check the entries against last years filed copy. We hope things are much smoother from here on out. Entering my information was easy except for a couple of questions that caused me to go back and re-enter my information because of the wording of the question. I bought this year because the last year version was very good but this time it seems that it the worse product on the market. The best remedy is to totally uninstall TurboTax and all associate files and then re-install. Free product support via phone.